Content
Articles, media, FAQs, projects, categories, and reusable records.
Unified digital content management
Run your digital experience
from one connected workspace.
UnifyDesk is the central workspace for managing a business’s website, mobile app, digital content, customer journeys, and day-to-day operations.
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DashboardWorkspace overview
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ContentManageArticles · Media · FAQs
AppointmentsOperateServices · Staff · Calendar
CommerceSellProducts · Orders · Invoices
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NowContentArticle updated
TodayOrderCustomer purchase
TodayUnifyDesk
WelcomeExplore your workspace
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CMSOne source of truth
WEBResponsive experiences
APPNative customer journeys
Central workspace
Everything teams manage,
connected in one system.
Authorized users can manage content, business records, customer operations, web pages, app configuration, forms, AI settings, and administration from the same workspace.
Services & booking
Services, staff, locations, appointments, calendars, settings, and policies.
E-commerce
Products, categories, coupons, orders, subscriptions, invoices, cart, and checkout.
Website builder
Pages, templates, headers, footers, menus, redirects, SEO, branding, and widgets.
Mobile app management
App layout, bottom navigation, top menu, app settings, branding, behavior, and enabled modules.
Forms
Custom forms, fields, layouts, and submissions for customer information capture.
AI
Assistant, search, and chat capabilities where those features are enabled.
Administration
Users, roles, feature flags, workspace settings, branding, payments, booking, and app behavior.
One content model, multiple channels
Shared source.
Purpose-built presentation.
Website and app can use different layouts and navigation while drawing from the same managed records and relationships.
WEBResponsive website
BrandServices Products Articles
Managed content
Responsive customer experience
Pages, detail views, widgets, forms, booking, commerce, galleries, maps, and content.
- Visual page builder and reusable widgets
- SEO-oriented pages and detail pages
- Global headers, footers, menus, and redirects
- Browser-based forms and customer booking pages
SHARED
SOURCE
SOURCE
APPMobile app
Explore
⌂◇◫◎
- Bottom navigation, top-menu routes, and drawer navigation
- Touch-friendly lists, cards, sliders, and detail views
- Native booking and shopping flows
- Notifications, accounts, orders, bookings, forms, and support
Reusable content relationships
Richer detail pages,
without duplicate editors.
Records can connect to categories, media, policies, custom fields, people, places, commerce, and related content.
SOURCE RECORD
Service
Manage the main record once, then attach the supporting information its detail page needs.
People
Staff, providers, or other people connected to the record.
Places
Locations and place-specific information used by the experience.
Media
Photos, albums, video, files, and other supporting media.
FAQs & policies
Reusable questions, answers, policies, and guidance.
Commerce
Related products, offers, or transactional records.
Custom fields
Additional structured information specific to the business.
One connected record→Richer website and app detail pageswithout maintaining duplicate editors for each relationship.
Customer journeys
Content becomes action.
Published records can lead directly into transactional and informational experiences across the website and mobile app.
BOOK
Book an appointment
Browse service→Review details→Choose staff or location→Select time→Confirm
The booking can then be viewed in My Bookings.
BUY
Buy a product
Browse products→Open details→Add to cart→Checkout→Order history
Coupons can be applied when available.
FIND
Find information
Open home→Navigate or search→FAQs, articles, maps, or AI→Open detail or form
Customers can move from discovery to relevant detail or contact experiences.
SettingsWorkspaceBrandingUsers & rolesModulesWebsiteAppPayments
Workspace configuration
Role-aware accessAdministration permissions
Module configurationExpose only required capabilities
Shared brandingColors, fonts, layouts, navigation
Reusable structuresCategories, fields, media, policies
Governance & consistency
Keep the workspace focused and the channels aligned.
Role-based access, module configuration, reusable templates and widgets, structured categories and custom fields, shared branding and navigation, and centralized media and policies help teams manage a consistent customer experience.
✓ Role-based access✓ Module-level configuration✓ Reusable templates and widgets✓ Shared branding and navigation✓ Centralized media and policies
One workspace for content, channels, and operations.
Create and manage the source in the CMS, compose the website and app around shared records, then operate the customer journeys those records support.
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